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Is an Extended Car Warranty Worth It in Australia?

  • Writer: James Reynolds
    James Reynolds
  • 12 hours ago
  • 17 min read

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Couple considering extended car warranty cover for their vehicle

An extended car warranty can be worth it - but it isn't necessarily right for everyone.


Whether an extended warranty represents good value depends on your vehicle, its age and kilometres, how long you intend to keep it, the type and level of cover available, the cost of that cover and how comfortable you would be paying for an unexpected mechanical or electrical repair yourself.


For some motorists, an extended warranty provides valuable protection against potentially expensive repair bills. For others, putting money aside and carrying the repair risk themselves may be a perfectly reasonable choice.


At MrWarranty, we don't believe the answer should automatically be "yes".


The better question is: Does an extended car warranty make sense for your particular vehicle and circumstances?


This guide will help you work that out.


What Is an Extended Car Warranty?

An extended car warranty is designed to provide cover for certain mechanical or electrical failures during a specified period, subject to the warranty's terms, conditions, exclusions and claim limits.

Depending on the product and level of cover selected, this may include components associated with the:

  • engine

  • transmission

  • cooling system

  • fuel system

  • electrical system

  • air conditioning

  • turbocharger or supercharger

  • steering system

  • braking system

  • drivetrain

  • various electronic components


Modern vehicles also contain considerably more sophisticated electronic and safety technology than vehicles of previous generations.


Electronic dashboards, infotainment systems, sensors, cameras, control modules and vehicle safety systems can now form an important part of the vehicle. Some warranty products provide little or no cover for certain electronic or safety-related components, while some products available through MrWarranty include cover for particular systems.


This makes understanding the actual warranty particularly important.


Not all extended warranties provide the same level of cover.

Some products provide broad component coverage subject to specified exclusions.


Others are listed-component or listed-event warranties, where the components or events covered are specifically identified.


So when comparing warranties, don't look at price alone.


Ask: What am I actually getting for the money?


When Can an Extended Car Warranty Be Worth It?


  1. Your Manufacturer's Warranty Has Expired or Is About to Expire

Modern new cars can come with generous manufacturer warranties.

While your vehicle remains protected by its original manufacturer's warranty, consider carefully what additional benefit an extended warranty provides and when the extended cover commences.


The decision often becomes more relevant as the manufacturer's warranty approaches expiry, particularly if you intend to keep the vehicle for several more years.


However, you don't necessarily need to wait until you're sitting in a dealership buying a vehicle to investigate your options.


Depending on the product and eligibility requirements, an extended warranty arranged independently through a broker may be available at different stages of vehicle ownership.

  • buying the vehicle now

  • purchasing privately

  • already owning the vehicle

  • approaching the end of the manufacturer's warranty

  • planning to keep an existing vehicle longer

  • preparing to sell the vehicle and wanting to add value for a potential buyer


This flexibility can be an important distinction between independently arranged cover and some warranty products offered specifically as part of a motor dealer vehicle sale.


2. You Plan to Keep the Car for a Long Time

The longer you keep a vehicle, the more relevant the possibility of future mechanical or electrical problems becomes.


A driver planning to sell a car in twelve months may view an extended warranty very differently from someone intending to keep the same vehicle for another five years.

Don't just ask: How old is my car today?


Also ask: How old will it be when I eventually sell it?


A four-year-old vehicle you intend to keep for another five years could be nine years old by the time you replace it. That's a very different ownership proposition from changing vehicles every two or three years.


3. Your Vehicle Could Be Expensive to Repair

Modern cars have become increasingly sophisticated.

Even relatively ordinary vehicles can contain:

  • turbocharged engines

  • complex automatic transmissions

  • electronic control modules

  • digital instrument displays

  • infotainment systems

  • climate-control systems

  • cameras and sensors

  • driver-assistance systems

  • electrically operated components

  • sophisticated safety technology


Premium and European vehicles can be particularly expensive to repair, although substantial repair costs certainly aren't limited to prestige cars.


An extended warranty can help make some of these costs more predictable by transferring part of the financial risk of eligible repairs to the warranty provider.


But this is also why you should look closely at the components actually covered. A modern car may contain considerable electronic and safety technology, but that doesn't mean every extended warranty automatically covers it.


Read the PDS or warranty terms before you buy.


4. A Large Unexpected Repair Would Be Difficult to Absorb

This is one of the most useful questions you can ask yourself.

Imagine your mechanic called tomorrow and told you your vehicle required an unexpected $4,000 repair.

  • comfortably pay for it from savings?

  • pay for it, but seriously disrupt your household budget?

  • need to use a credit card or finance?

  • potentially be unable to repair the vehicle immediately?


If you could comfortably self-fund a substantial repair, you may reasonably decide you're happy carrying that risk yourself.


If an unexpected repair would create financial difficulty, transferring some of that risk through an extended warranty may be more attractive.


Neither decision is inherently right or wrong. It's about your financial circumstances and appetite for risk.


5. You Prefer Predictable Costs

Some motorists simply prefer certainty. They would rather pay a known amount for warranty protection than take the chance of receiving an unexpected eligible repair bill later.


Others are comfortable retaining the money themselves and accepting the possibility that they'll have to pay for repairs.


That's why two people with identical vehicles can quite reasonably make different decisions about whether an extended warranty is worthwhile.


When Might an Extended Car Warranty NOT Be Worth It?


Your Vehicle Still Has Substantial Manufacturer Warranty Remaining

If you've just bought a relatively new vehicle with several years of manufacturer warranty remaining, find out exactly when the proposed extended warranty begins and what additional protection it provides. Don't simply assume that "more warranty" automatically means better value.


You're Planning to Sell the Car Soon

If you're likely to replace the vehicle shortly, purchasing long-term cover may provide less value to you. However, if a particular warranty is transferable to the next owner, it could potentially become an additional selling point. Check the individual product terms.


You're Comfortable Self-Funding Repairs

Some motorists maintain sufficient savings to absorb unexpected vehicle repairs without creating financial difficulty. If that's you, you may decide you're comfortable carrying the risk yourself. That's a perfectly reasonable decision.


The Available Warranty Doesn't Provide Enough Cover

A cheap warranty isn't necessarily good value. One warranty might cost less because it provides lower claim limits, fewer covered components, more exclusions or a narrower level of cover. Another may cost more but provide considerably broader protection. Sometimes, after looking at what's available for a particular vehicle, the right decision may even be not to purchase the warranty.


Don't Be Frightened by a Long Exclusions List - Understand It


One reaction we sometimes see from customers is: "Look at everything that isn't covered." And that's understandable.


An extended warranty document can contain a substantial list of exclusions. Depending on the product, these may include items such as:

  • brake pads and linings

  • clutch linings

  • tyres and wheels

  • batteries

  • filters

  • spark plugs and leads

  • globes and light bulbs

  • belts

  • hoses and pipes

  • bushes

  • gaskets and seals

  • glass

  • upholstery

  • interior and exterior trim

  • paint and cosmetic items

  • disc rotors and drums

  • exhaust components

  • suspension components

  • timing belts

  • mirrors

  • various rubbers, cables and other serviceable items


At first glance, that can look like an enormous amount that's excluded. But context matters.


Many of these are serviceable, consumable or wear-related components that naturally require maintenance or replacement during normal vehicle ownership.


An extended warranty isn't generally designed to turn all vehicle maintenance and deterioration into warranty claims. It's primarily intended to provide protection against eligible mechanical or electrical component failures, according to the particular warranty's terms.


An Extended Warranty Doesn't Mean Everything Is Covered

This is probably one of the biggest misconceptions about extended warranties.

Some consumers understandably assume: "If I've bought a warranty and something goes wrong with the car, it should be covered."


That's not how extended warranties work. A warranty provides the cover specified in its terms and conditions.


Wear and Tear vs Mechanical Failure

Wear and tear is one of the most misunderstood parts of an extended warranty.

Some consumers assume that if a component has been used for a number of years and then fails, the failure must automatically be wear and tear. That is not necessarily the case.


Under the applicable warranty wording, wear and tear means a Listed Component that is determined to have reached its intended lifespan and naturally and inevitably requires replacing.


In other words, the fact that a component is older does not automatically make every failure a wear-and-tear issue. The question is whether that particular component has genuinely reached the end of its intended service life.


This can involve judgement. For example, if a vehicle had travelled 500,000 kilometres on an original component that had never previously been replaced and that component eventually failed, it may be reasonable to conclude that it had reached or exceeded its intended lifespan.


On the other hand, a component failing earlier than would reasonably be expected may be treated differently, depending on the warranty terms and the circumstances of the claim.


From our experience dealing with warranty claims, we do not commonly see providers using wear and tear simply as a reason to avoid otherwise valid claims. However, it remains an area where the facts of each failure and the specific warranty wording matter.


This is why it is important to understand the actual definition in the PDS rather than assuming that every breakdown on an older vehicle is automatically "wear and tear".


Claim Limits Are Just as Important as What's Covered


One of the most overlooked features of an extended warranty is the claim limit.


Suppose a warranty says the transmission is covered. That's useful information. But the next question should be: How much can I claim if the transmission fails?


A warranty may cover a particular component while limiting the maximum amount payable towards its repair. That could leave you contributing the balance.


Sometimes a Lower Claim Limit Can Make Sense

This isn't necessarily a bad thing. Some customers deliberately choose a lower level of cover or lower claim limit because it reduces the cost of the warranty.


Think of it loosely like the decision some motorists make with comprehensive car insurance when adjusting their excess to influence the premium. It's not exactly the same mechanism, but the underlying decision is similar: How much risk do I want to transfer, and how much am I comfortable retaining myself?


A customer might prefer to pay less for their warranty while accepting that, if a large eligible repair occurs, they'll contribute part of the repair cost themselves. Another customer may prefer to pay more upfront for a higher claim limit.


Neither approach is automatically better. What's important is understanding the trade-off before purchasing the warranty.


What Does an Extended Car Warranty Actually Cover?

This is where reading the warranty document becomes essential. Before purchasing, understand:

  • which components are covered

  • which components aren't covered

  • maximum claim limits

  • whether different components have different limits

  • whether there is an excess

  • whether labour forms part of the cover

  • how diagnostic costs are treated

  • servicing requirements

  • the claims authorisation process

  • repairer requirements

  • vehicle age or kilometre restrictions

  • transfer conditions

  • significant exclusions


Don't rely solely on someone saying: "It's covered." Ask: "How is it covered?" That's a much better question.


Manufacturer Warranty vs Extended Warranty - They're Not Necessarily the Same Thing


This distinction is frequently misunderstood.


A genuine manufacturer's warranty is provided by the vehicle manufacturer. If the manufacturer itself offers an extension of that warranty, it can genuinely be an extension of the manufacturer's original protection according to the manufacturer's terms.


However, many products commonly described as extended warranties in Australia are aftermarket warranty products provided by organisations other than the vehicle manufacturer.


Depending on the product, the provider may be a private warranty company or an insurer. These products have their own terms, conditions, coverage and exclusions.


They should therefore not automatically be assumed to provide exactly the same protection as the original manufacturer's warranty.


Don't simply ask: "How many extra years of warranty am I getting?" Ask: "Who is providing the warranty, and what exactly changes when my manufacturer's warranty ends?"


Is an Extended Warranty Worth It on a Used Car?


It certainly can be. In fact, used vehicles are often where the decision becomes particularly relevant.


A used car may:

  • no longer have manufacturer warranty coverage

  • have travelled significantly more kilometres

  • contain ageing mechanical and electrical components

  • have an incomplete ownership or service history

  • be approaching a period when more repairs become necessary


But that doesn't mean every used car automatically needs an extended warranty.


Consider its age, kilometres, service history, make and model, mechanical condition, known reliability, expected repair costs, remaining manufacturer warranty, purchase price and available warranty options.


A relatively new, well-maintained vehicle with substantial manufacturer protection remaining presents a different risk from an older, higher-kilometre vehicle with complex mechanical and electronic systems.


Dealer Statutory Warranty Is Different Again

A dealer statutory warranty is different from both a manufacturer's warranty and an optional extended warranty.


Depending on the state or territory, the vehicle, its age and kilometres, and the circumstances of sale, a licensed motor dealer may have statutory warranty obligations when selling a used vehicle.


These statutory protections arise from legislation and should not be confused with an aftermarket extended warranty that a consumer chooses to purchase.


Because statutory warranty rules differ across Australia, consumers should check the requirements that apply in the state or territory where the vehicle is purchased.


An extended warranty may provide contractual protection beyond the period or scope of a dealer statutory warranty, subject to the extended warranty's own terms, conditions, exclusions and eligibility requirements.


You Don't Necessarily Have to Buy the Warranty at the Dealership

Many consumers first encounter an extended warranty while purchasing a vehicle from a motor dealer. But that doesn't necessarily mean you have to make the warranty decision as part of that vehicle transaction.


One advantage of arranging warranty cover independently through a broker is flexibility.

Subject to vehicle and product eligibility, you may potentially arrange cover:

  • while purchasing the vehicle

  • after purchasing the vehicle

  • if you purchased privately

  • after you've owned the vehicle for some time

  • as an existing owner approaching the end of other warranty protection

  • when preparing to sell the vehicle


Some dealer-sold warranty products, by comparison, are specifically associated with the dealer vehicle transaction.


This gives consumers another reason not to feel pressured into making an immediate decision.


Take the time to compare: Product -> Cover -> Claim Limits -> Exclusions -> Price -> Provider.


A dealer warranty isn't automatically inferior. An independently arranged warranty isn't automatically superior. Compare the actual products.


Can You Buy an Extended Warranty After Buying Your Car?

In many circumstances, yes.


This is particularly relevant to motorists who purchased privately, didn't purchase a warranty from the dealer, have already owned their vehicle for some time, are approaching the end of manufacturer warranty coverage, or have decided they now want additional protection.


Eligibility will depend on the individual warranty and factors such as vehicle age, kilometres, make, model, vehicle type and product eligibility criteria.


This is one area where speaking with a broker can be particularly useful because you can find out what cover is actually available for your particular vehicle.


Can You Buy an Extended Warranty for a Vehicle With an Existing Fault?

An extended warranty is intended to provide protection against eligible future failures. It cannot be purchased to cover a fault or problem that already exists when the warranty is arranged.


For example, if a vehicle already has a known mechanical problem, warning light, diagnosed fault or existing breakdown, purchasing an extended warranty does not turn that existing problem into a future warranty claim.


This is another reason not to wait until something goes wrong before investigating warranty options. Eligibility and cover are assessed according to the product terms and the condition and circumstances of the vehicle.


Can I Arrange an Extended Warranty Now and Start It Later?

Yes. Subject to the applicable product terms and vehicle eligibility, the extended warranty products currently available through MrWarranty can be arranged with a future commencement date.


This can be useful when a vehicle still has existing warranty protection. Rather than waiting until that cover is close to expiring, some consumers arrange their extended warranty earlier and select a commencement date further into the future.


There is no prescribed maximum future commencement date for these products. This can allow a consumer to secure the level of cover available to the vehicle while it meets the relevant eligibility criteria, even though the extended warranty will not commence until later.


The extended warranty products currently available through MrWarranty also provide unlimited kilometres during the warranty term, subject to the terms and conditions of the particular product.


This means the vehicle can continue accumulating kilometres during the warranty period without a separate kilometre cap on the term of cover.


What About Imported, Modified or Repairable Write-Off Vehicles?

Some vehicles that consumers may assume are automatically excluded can still be eligible for extended warranty cover, subject to the applicable product and vehicle eligibility requirements.


Imported Vehicles

Extended warranty cover can be available for imported vehicles. Being an imported vehicle does not automatically prevent the vehicle from obtaining cover, subject to the applicable product and vehicle eligibility requirements.


Modified Vehicles

Modified vehicles can also be eligible for extended warranty cover. However, the modification itself is not covered by the warranty. The normal terms, conditions, exclusions and product eligibility requirements continue to apply.


Repairable Write-Off Vehicles

A vehicle that has previously been recorded as a repairable write-off can also be eligible for extended warranty cover, subject to the applicable product and vehicle eligibility requirements.


What About Australian Consumer Law?

Purchasing an extended warranty does not replace or remove your rights under the Australian Consumer Law (ACL).


Consumer guarantees provide Australians with automatic rights when purchasing goods and services. These rights exist independently of manufacturer warranties and extended warranty products.


There also isn't a simple rule that your Australian Consumer Law rights automatically disappear when a written manufacturer's warranty expires. Depending on the circumstances, consumers may continue to have rights after the written warranty period.

An extended warranty should therefore not be presented as a substitute for Australian Consumer Law.


Instead, the question is whether the additional contractual protection offered by the extended warranty provides worthwhile benefits for your circumstances.


For information about your statutory consumer rights, refer to the Australian Competition and Consumer Commission (ACCC) or your state or territory consumer protection agency.


Could an Extended Warranty Make the Claims Process More Straightforward?


Purchasing an extended warranty does not replace or reduce your rights under Australian Consumer Law. Those rights continue to exist independently of any warranty.


However, there can be a practical difference between making a claim under an extended warranty and pursuing a disputed claim under Australian Consumer Law.


An extended warranty provides a defined contractual process for eligible failures. If a component is covered and the claim meets the warranty's terms and conditions, the claim can be assessed through the warranty provider's established claims process.


By comparison, an Australian Consumer Law claim can sometimes involve questions about whether the vehicle met the consumer guarantees, whether a failure is major or minor, what would be considered a reasonable lifespan for the vehicle or component, and what remedy should apply. If the consumer and the seller or manufacturer disagree, resolving those issues may take additional time.


For this reason, an extended warranty may provide a more clearly defined pathway for having an eligible mechanical or electrical failure assessed and repaired. However, this does not guarantee that an extended warranty claim will always be resolved faster than a claim made under Australian Consumer Law.


What If You Have a Dispute About an Extended Warranty Claim?

Another important consideration is what happens if you disagree with the outcome of a warranty claim.


For the warranty products offered through MrWarranty where the relevant provider participates in the Australian Financial Complaints Authority (AFCA) scheme, customers may have access to AFCA if a complaint cannot be resolved through the provider's internal complaints process.


AFCA is an independent external dispute resolution service and is free for consumers to use.


This provides an additional avenue for resolving an eligible complaint without immediately needing to pursue the matter through a court or tribunal.


The relevant Product Disclosure Statement or warranty documentation explains the complaints process and whether AFCA applies to the particular product.


Australian Financial Complaints Authority (AFCA)

GPO Box 3 Melbourne VIC 3001

Toll Free: 1800 931 678

This service is provided free of charge.



10 Questions to Ask Before Buying an Extended Car Warranty

  1. Who actually provides the warranty?

  2. Is this a manufacturer warranty or an aftermarket extended warranty?

  3. Exactly which components are covered?

  4. What are the important exclusions?

  5. What are the maximum claim limits?

  6. Can I select a different level of cover or claim limit?

  7. What servicing requirements apply?

  8. How are repairs and diagnostics authorised?

  9. Can the warranty be transferred if I sell the vehicle?

  10. What complaint or external dispute resolution process applies?


And perhaps the most important question: Have I actually read the warranty document?


If you can't get clear answers before buying, don't rush the decision.


So, Is an Extended Car Warranty Worth It?

For some motorists, yes. For others, probably not.


An extended warranty may be particularly worth considering if:

  • your manufacturer warranty is ending or has ended

  • you plan to keep the vehicle for several years

  • your vehicle contains complex or potentially expensive components

  • a substantial unexpected repair would put pressure on your finances

  • you prefer predictable costs

  • the warranty provides meaningful cover for your vehicle

  • the claim limits are appropriate for the level of risk you want to transfer


You may reasonably decide to go without one if:

  • substantial manufacturer protection remains

  • you're selling the vehicle shortly

  • you're comfortable self-funding significant repairs

  • the available warranty doesn't provide enough additional value


Ultimately, purchasing an extended warranty is about managing risk.


You're paying a known amount to reduce your exposure to certain unknown repair costs in the future.


The important question is: Is this particular warranty good value for me and my vehicle?


Not Sure Whether an Extended Warranty Is Worth It for Your Car?

That's exactly the sort of conversation we're happy to have.


At MrWarranty, we'll talk to you about your vehicle, its age and kilometres, how long you're planning to keep it and the warranty options available.


Different customers may choose different levels of cover - or no extended warranty at all - depending on their vehicle, circumstances and appetite for repair risk.


MrWarranty can explain the warranty options available for your vehicle, including levels of cover, claim limits, important exclusions and costs, so you have the information you need to decide which option, if any, is appropriate for you.


Our role is to explain the available options clearly so you can make your own informed decision.



Frequently Asked Questions


Are extended car warranties worth the money?

They can be. Their value depends on the vehicle, price, coverage, exclusions, claim limits, remaining manufacturer protection and your ability and willingness to fund unexpected repairs yourself.


Is an extended warranty worth it on a used car?

Potentially. Age, kilometres, service history, vehicle reliability, remaining manufacturer warranty and the level of extended warranty protection available should all be considered.


Does an extended warranty cover wear and tear?

Not necessarily. Under the applicable warranty wording, wear and tear means a Listed Component that is determined to have reached its intended lifespan and naturally and inevitably requires replacing. A component failing on an older vehicle is not automatically wear and tear; the circumstances and the warranty wording matter.


If a part breaks on an older car, is that automatically wear and tear?

No. Age or kilometres alone do not necessarily determine that. The relevant question is whether the component is considered to have reached its intended lifespan and would naturally and inevitably require replacement, based on the warranty wording and circumstances.


Should I buy the highest claim limit?

Not necessarily. A higher level of cover may provide greater protection but can also cost more. Some motorists deliberately accept a lower claim limit in exchange for a lower warranty price and retain part of the repair risk themselves.


Do extended warranties cover modern vehicle electronics and safety systems?

It depends on the product. Coverage of electronic, entertainment, driver-assistance and safety-related systems can vary considerably, which is why checking the specific components covered is important.


Do I have to buy an extended warranty when I buy the car?

Not necessarily. Subject to eligibility, independently arranged warranty products may be available after you've purchased the vehicle or even after you've owned it for some time.


Is an aftermarket extended warranty the same as extending the manufacturer's warranty?

Not necessarily. An aftermarket warranty provided by another organisation has its own terms, coverage and exclusions and should not automatically be assumed to provide the same protection as the original manufacturer's warranty.


Does an extended warranty replace Australian Consumer Law?

No. Your automatic rights under Australian Consumer Law exist separately from contractual warranties.


Can I buy an extended warranty for a car that already has a fault?

No. An extended warranty is designed for eligible future failures and cannot be purchased to cover an existing or known fault, breakdown or problem.


Can I arrange an extended warranty now and have it start later?

Yes. Subject to product eligibility, the extended warranty products currently available through MrWarranty can be arranged with a future commencement date. There is no prescribed maximum future commencement date for these products, and the current products provide unlimited kilometres during the warranty term, subject to their terms and conditions.


Is a dealer statutory warranty the same as an extended warranty?

No. A dealer statutory warranty arises from applicable legislation and can vary by state or territory and vehicle eligibility. An extended warranty is separate contractual protection purchased under its own terms and conditions.


Can I get an extended warranty for an imported car?

Yes. Extended warranty cover can be available for imported vehicles, subject to the applicable product and vehicle eligibility requirements.


Can I get an extended warranty for a modified car?

Yes. Modified vehicles can be eligible for extended warranty cover. However, the modification itself is not covered, and the warranty's normal terms, conditions, exclusions and eligibility requirements continue to apply.


Can I get an extended warranty on a repairable write-off?

Yes. Extended warranty cover can be available for a vehicle that has previously been recorded as a repairable write-off, subject to the applicable product and vehicle eligibility requirements.


 
 
 

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